Running GPS enabled service operations
Your resources are strained- your team has fanned out in all parts of the city- attending to calls for installation and servicing breakdowns. A real time update on which technician has how many calls pending is useful.
Knowing the location of the technicians is however a great advantage. Think of a visual map of what the “fault sites” are and where the “assigned technician” is. You can set priorities of the calls, move them around, even re-assign to another technician who is closer and has some slack.
Servicing remote locations?
GPS enabled service can help inject urgency and predictability and even security in your service operations.This entry was posted in Uncategorized by Anindya. Bookmark the permalink.