GPS enabled service management

Running GPS enabled service operations Imagine peak summer and yourself as the head of customer service of a brand of air-conditioners. Your resources are strained- your team has fanned out in all parts of the city- attending to calls for

Hiring sales people: experiences on startup journey

Hiring Sales people for a start-up (us!) Over the last 6-8 months, ever since the sales position in the company fell vacant, we are trying to hire sales people. We need different profiles- we need some to do tele-calling, some

Launching Salesapp: freedom to sell

Are you letting your field teams focus on the customer? Are they spending more time filling up their daily call reports than actually making calls? Do they like it? Do you know where they are during the day? When they

Comprehensive customer relationship management for business